At ROCTEX IT SOLUTION PRIVATE LIMITED, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, and safeguard your data in connection with our IT solutions and services.
1. Information We Collect
We may collect the following information when you use our services or visit our website:
-
Personal Data: Name, email address, phone number, company name, job title, and any other information you provide.
-
Technical Data: IP address, browser type, device information, pages visited, and usage behavior.
-
Service-Related Data: Project requirements, service details, support queries, and client feedback.
-
Cookies & Tracking: We use cookies and similar technologies to improve site functionality and analyze usage trends.
2. How We Use Your Information
Your information may be used to:
-
Provide and manage IT services
-
Respond to inquiries, requests, or support tickets
-
Improve user experience and our website functionality
-
Send updates, offers, or service-related communications
-
Ensure legal compliance and protect against fraud
3. Sharing and Disclosure
We do not sell or rent your personal data. We may share data:
-
With authorized third-party service providers under strict confidentiality
-
To comply with legal obligations or regulatory requests
-
During a business transfer (e.g., merger, acquisition)
All third-party partners are required to adhere to strict data protection protocols.
4. Data Security
We take the security of your data seriously and implement technical and organizational measures to prevent unauthorized access, disclosure, or misuse. However, no internet transmission is completely secure.
5. Your Rights
You may have the right to:
-
Access and update your data
-
Request deletion of your personal information
-
Object to or restrict data processing
-
Withdraw consent where applicable
-
File a complaint with a data protection authority
To exercise any rights, contact us at info@roctexitsolution.online.
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
7. External Links
Our website may include links to other websites. We are not responsible for the privacy practices of third-party websites.
8. Policy Updates
We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date. Please review periodically for any updates.
9. Contact Us
For any questions or concerns about this Privacy Policy or your data, please contact us at:
📧 Email: info@roctexitsolution.online
📞 Phone: +91 9220914327